PRIVACY POLICY
INTRODUCTION

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, contact us, or use our services. We are committed to safeguarding your privacy and handling your data responsibly and in line with UK data protection laws.

INFORMATION WE COLLECT

We may collect personal information including your name, email address, phone number, vehicle details, and any information you provide when contacting us via forms, WhatsApp, social media, or email. We may also collect limited technical data such as IP address, browser type, and pages visited for website performance and analytics purposes.

HOW WE USE YOUR INFORMATION

Your information is used to respond to enquiries, provide quotes, arrange bookings, communicate about services, and improve our website and customer experience. We may also use your information to contact you regarding your enquiry or ongoing work related to our services.

LEGAL BASIS FOR PROCESSING

We process personal data based on legitimate interest, contractual necessity, or consent where applicable. You can withdraw consent at any time by contacting us.

DATA SHARING

We do not sell or rent your personal data to third parties. Your information may only be shared with trusted service providers where necessary to deliver our services, comply with legal obligations, or maintain website functionality.

DATA RETENTION

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

YOUR RIGHTS

Under UK data protection law, you have the right to access, correct, or request deletion of your personal data. You also have the right to object to processing or request data portability where applicable. To exercise any of these rights, please contact us directly.

COOKIES

Our website may use cookies to enhance user experience and analyse website traffic. You can manage or disable cookies through your browser settings at any time.

DATA SECURITY

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

THIRD PARTY LINKS

Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of third party websites.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate. Any updates will be posted on this page.

CONTACT US

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details provided on our website.